Popular Maintenance & Support features to consider
IT Service Mangement
Identify and document application incident, problem or change management process
Adaptive Maitenance
Adapt application to changing conditions - infrastructure changes, OS upgrades, patches, etc.
Corrective Maintenance
Reduce system outages by correcting known defects, bugs or issues
Perfective Maintenance
Deliver continious value to customers with new features, enhancements or improvements
Preventive maintenance
Extend the life of your app through minor patches and upgrades
Root cause analysis
Identify and fix root cause of the problem, so the problem doesnt happen again
IT support request
Perform adaptive, corrective, perfective or preventive maintenance activities
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Website support involves on-going maintenance, upgrades, patches and improvements. Even though websites are stable, many external factors such as infrastructure changes, hosting provider, browser upgrades may impact the performance, security, accessibility or functionality of the website.
Use this template to post a website support request.
Website support request
Web app support involves on-going maintenance ensuring the application provides continuous value to customers, performs well, reliable and secured. This may involves bug fixes, adding new features, enhancements or improvements to existing functionalities.
Use this template to post a web app support request.
Web app maintenance & support
Mobile app support involves on-going maintenance ensuring the mobile app provides continuous value to customers, performs well, reliable and secured. This may involves bug fixes, adding new features, enhancements or improvements to existing functionalities.
Use this template to post a mobile app support request
Mobile app maintenance & support
Database support involves on-going maintenance ensuring the database provides continuous value to customers, performs well, reliable and secured. This may involves bug fixes, adding new features, enhancements or improvements to existing functionalities.
Use this template to post a database support request.
Database support request
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